Web Opinion Research
Anti-Spam Policy
Last updated: July 20, 2015
Research clients of Web Opinion Research may not use our services to send unsolicited commercial messages in the guise of survey research. If
you suspect that Web Opinion has been used by someone to send spam, please contact us immediately at abuse@webopinion.com and we will investigate the matter.
There are only two acceptable ways to invite potential respondents to complete a survey on your behalf:
- A direct link from a web page on your own site to your survey on Webopinion.com
- An e-mail send from your own e-mail server containing a link to your survey on Webopinion.com
In both cases it is absolutely essential that there is full disclosure to the potential respondent of:
- Your true identity
- The purpose for which you are collecting data
- What you are asking the respondent to do
- The role of Webopinion.com in this process
(You may also mention your survey in oral presentations, written signs, letters, and similar other means of communication provided that all
potential respondents are invited to first visit YOUR web page and then click on the survey link.)
Failure to meet this standard will be considered a violation of our Anti-Spam policy and may result in either your account SUSPENSION or your
account DELETION; at our option, without notice to you.
Web Opinion Research Policies for Using E-mail to Invite Potential Survey Respondents to Complete Your Survey
- Your use of the webopinion.com website and services is subject to this policy. If you are found to be in violation of our policies at any
time, as determined by Web Opinion Research in its sole discretion, we may warn you, or suspend or terminate your account. Please note that,
in accordance with the Web Opinion Research Terms of Use, we may change this policy at any time. It is your responsibility to keep
up-to-date with and comply with this policy.
- Web Opinion Research has a zero-tolerance spam policy. This means that all e-mail recipients must have opted in to, or otherwise validly consented
to, receiving communications from you, the sender.
- E-mail messages sent in connection with a Web Opinion Research survey must contain an "unsubscribe" link that allows subscribers to remove
themselves from your e-mail messages. You acknowledge and agree that you will not hide, disable, or remove or attempt to
hide, disable, or remove the opt-out link from the e-mail invitation. You will actively manage and process unsubscribe requests
received by you directly within ten days of submission, and update your e-mail lists and address books to reflect the unsubscribe requests.
- Specific E-mail Requirements and Restrictions
- E-mail you send in conjunction with a Web Opinion Research survey must have a valid reply-to e-mail address owned or managed by you.
- You can only send e-mail to lists of people that gave you permission to e-mail them. If you don't have proof
that each recipient on your list opted in for your e-mail, don't send them in conjunction with a Web Opinion Research survey.
- We prohibit the use of harvested mailing lists. Web Opinion Research will terminate accounts violating this prohibition.
- We prohibit the use of third-party, purchased, or rented mailing lists unless you are able to provide proof that individuals
on the list have opted-in to receiving e-mail of the type you will be sending them.
- You must not send unsolicited mail to newsgroups, message boards, distribution lists, or e-mail addresses.
- You must not utilize a survey to send any commercial electronic mail messages (as defined in the CAN-SPAM Act of 2003) to any recipient
who has opted out, unsubscribed, or otherwise objected to receiving such messages from you or another party on whose behalf you
may be commissioned. If you intend on sending commercial e-mail, you should familiarize yourself with the CAN-SPAM Act, which outlines
requirements under United States law for sending out such e-mail, and any other applicable anti-spam laws.
- You must not send e-mail with deceptive subject lines or false or misleading header information in conjunction with a Web Opinion Research survey.